FAQs
Concerns About the Dog/Session
MY DOG ISN’T GOOD OFF-LEASH, CAN YOU STILL TAKE GOOD PHOTOS?
Absolutely!! Leash removals are a routine part of the editing process, plus I always want what’s safest for all my clients. For the best images and cleanest edit it’s best to have a leash attached to a flat collar and to try to avoid using a harness, if possible.
My dog is a bit crazy and doesn’t like to sit still, will you be able to get posed shots?
That’s okay, I don’t like to sit still much either, so we’ll get along well. I’ll find what your dog likes, such as treats, toys or noises, and use it to my advantage. Plus, I have a fast camera… so that helps too.
My animal is very shy and doesn’t do well with strangers, can you still work with them?
Yes, provided they aren’t aggressive. I take a slow approach to nervous animals. It’s actually rare to find an animal that is completely comfortable from the word go when a stranger is around and pointing something that looks like a giant eyeball at them.
Do you do pictures of animals with their humans?
Of course!! One of the best ways to capture an animal’s true spirit and personality is to have their human pose with them. Just let me know if you want in on the photos.
Session logistics
What time of the day do you schedule sessions for?
Evening or a couple hours before the sun sets is best, but depending on the location we can pretty much manage any time of day. Just not super early, I’m so not a morning person, but then again, who is?
How long does it take to get artwork back from the labs/print companies?
Like good wine these beautiful images take some time to make. As a general rule, artworks should be ready for delivery 4 – 6 weeks after they are ordered.
artwork details
Why can’t I just order the artwork myself?
The photo labs and printing companies that I utilize only sell artwork to established photography businesses. These companies excel in not only their artwork and print quality, but also in their prices.
If I want my image on a particular kind of artwork that you don’t have listed can you order it for me?
Depending on what the artwork is I will do whatever I can to find the highest quality version that’s available and have it printed. However, please note that all items I offer have been through quality control and have been ordered by me in the past to ensure you get the best possible artwork.
Do you sell digital files?
I do. Digital files can be purchased in both low resolution (not suitable for printing) and high resolution (suitable for printing). The price of the digital files depends on which artworks and the total value of the sale. Also, any purchased artwork comes with the matching low resolution image complimentary.
pricing & satisfaction
What happens if I don’t like the artwork after it’s been delivered to me?
I offer a 100% satisfaction guarantee, in that if within 48 hours of delivery you aren’t in love with your artwork, I will happily reorder a different piece of your choice of equal value. Please note that because each piece is custom-made, refunds are not available.
